Privacy Policy

We value your privacy and are committed to handling your data responsibly and securely. This privacy policy explains how we collect, use, and protect the information you provide when subscribing to our mailing lists or services and your rights related to your data.

1. Data Collection

When you sign up for our newsletters or hire services, we collect the following personal information:

• Name (if applicable)
• Email Address
• Event Date (if applicable)
• Event Details (if applicable)
• Event Website Link (if applicable)

You provide this information directly when you fill out our forms, and it is stored securely on our mailing system.

2. Mailing System

We use Sendy, a newsletter management system, for email delivery. Our Sendy system is integrated with Amazon SES (Simple Email Service) to ensure reliable and efficient mail delivery.

3. Data Storage & Location

The data you provide through our mailing list and forms is stored on servers located in London, United Kingdom. These servers are managed in accordance with strict European Union General Data Protection Regulation (GDPR) standards, ensuring that your data remains secure.

4. Data Security

We take the security of your data seriously. All data stored in our Sendy system is encrypted and protected by multiple layers of security measures, including secure access protocols and physical safeguards at the server level. Our third-party providers comply with stringent data protection regulations, ensuring that your data is handled with care and kept safe from unauthorised access.

5. Use of Data

The personal data collected is used solely for the purpose of:

• Sending newsletters and promotional materials
• Keeping you informed about our services
• Providing updates related to your event (if applicable)

We do not sell or share your personal data with any third parties without your explicit consent.

6. Website Analytics

We want to process as little personal information as possible when you use our website. That’s why we’ve chosen Fathom Analytics for our website analytics. Fathom Analytics is a privacy-friendly software that does not use cookies and complies with GDPR, ePrivacy (including PECR), COPPA, and CCPA regulations.

When you visit our website, your IP address is only briefly processed, and we have no way of identifying you. In compliance with the CCPA, your personal information is de-identified. You can read more about this on Fathom Analytics’ website.

The purpose of using this software is to understand our website traffic in the most privacy-friendly way possible, helping us to continually improve our website and services. The lawful basis under GDPR is Article 6(1)(f), where our legitimate interest is to enhance our website and business.

7. Booking System

For bookings and appointments, we use Cal.com, a secure scheduling service. Please refer to Cal.com’s Terms of Service and Privacy Policy for details on how your information is handled by them.

8. Your Rights

As per GDPR regulations, you have the right to:

• Access the personal data we hold about you
• Request corrections to any inaccuracies in your data
• Request deletion of your data from our systems
• Opt-out of our mailing list at any time

If you wish to exercise any of these rights, please get in touch with us at hello@lovefromjyoti.com

9. Changes to the Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. We will let you know of any significant changes via email or our website.